Transforming Passenger Experiences - A Data- Driven Journey Map at Ontario International Airport

EDRA GPA WEBINAR | place research | April 23, 2026

Transforming Passenger Experiences: A Data- Driven Journey Map at Ontario International Airport

Join us for a special 5-part virtual series celebrating the winners and honorable mentions of the EDRA Great Places Awards. This session overviews the Research winners. Hear from our winner, Transforming Passenger Experiences: A Data- Driven Journey Map at Ontario International Airport, submitted by Melissa Hoelting, Samantha Flores, Mahdi Afkhamiaghda, Kevin Sloan, Arezoo Zeinali Kalkhoran, Yashaswini Karagaiah & Weijia Wang, and our honorable mention winner, Visibilizing African American Heritage in Fayetteville, Arkansas: the Spout Spring Neighborhood (1837-Present), submitted by Stephen Luoni.